Outdoor Hidden Fences
The Next Generation of Pet Fencing
Frequently Asked Questions About DogWatch SmartFence®
The DogWatch SmartFence is a hidden underground pet fencing system that uses a radio signal to keep your dog in a designated containment area, such as a yard; or out of an area, such as a swimming pool, patio, or garden. The DogWatch SmartFence includes a communication component that will notify you by text and/or email if there is a break in the underground fence or if your pet’s collar battery is low, so you will know before your pet does if there is an issue with the fence working as it should. It will also let you know if your pet is testing his boundaries and will track your pet’s activity.
Hidden fences are often mistakenly referred to generically as “invisible fences”. Invisible Fence® is a brand name and Registered Trademark of the Invisible Fence Company.
Yes, the SmartFence WebApp works on both iPhone and Android devices. The WebApp is not an “App” that you download in the App Store or Play Store. Instead, it is a progressive web app, accessible via any internet browser (Safari, Chrome, etc.). The WebApp can be saved to the home screen of your mobile device for easy access. For more information about how to access, setup and save the WebApp, please see our SmartFence Quick Start Guide or SmartFence Owner’s Guide.
The Hidden Fence (the containment part of the fence) is not dependent on the Internet and will work as it should even if your Internet is turned ‘off’ or not working. If your Internet is turned ‘off’ or not working, the fence will work, but you will not receive notification alerts, system settings and activity tracking until your Internet connection is restored.
The SmartFence requires the use of an Ethernet port. You may be able to add ports to your router by connecting it to an Ethernet switch. These devices should be available at stores such as Staples® or Best Buy®.