SmartFenceTM

Outdoor Hidden Fences

The Next Generation of Pet Fencing

The SmartFence™ underground fence system combines DogWatch patented FM radio technology and all the features of our award winning Performance System with new mobile connectivity features. With the SmartFence, your dog will stay safe and happy, and you’ll stay connected – wherever you are!

Connectivity Features

Battery Status Alerts

Sends an alert when it’s time to replace the SmartCollar™ battery. A notification will appear on the WebApp and will disappear when the battery is replaced.

Boundary Wire Alerts

Sends an alert if the boundary wire is disconnected or broken. A notification will appear on the Web App and will disappear when the boundary wire is repaired.

Power Loss Alerts

Sends an alert if the power goes out and the Transmitter starts running on PowerPak™ battery back-up. A notification will appear on the WebApp and will disappear when the Transmitter is reconnected to power.

Collar Connectivity Alerts

Sends an alert if your SmartCollar does not connect with the Communication Portal – for example, if your collar’s battery is dead, if your collar is damaged from a dog chew or if the collar is out of range of the Portal. A notification will appear on the Web App and will disappear when the SmartCollar™ reconnects to the Portal.

Transmitter Connectivity Alerts

Sends an alert if the Portal loses its connection with the Transmitter for more than one hour. This could be triggered by a loss of power, lightning or surge damage. A notification will appear on the Web App and will disappear when the Transmitter signal reconnects to the Portal.

Customizable Notifications

Set which Alerts you want turned ON or OFF. You can also choose between email notifications, text message notifications or both.

Add Additional Contacts

You can add multiple contacts – such as family members, pet sitters or dog walkers – and choose which text message/email alerts you want them to receive.

Activity Tracking

Monitor your pet’s daily, weekly, and monthly activity levels. Find out if your dog has been Active, Moderately Active, Lightly Active, or Resting.

Monitor System Settings

Review your system settings anytime, anywhere. The SmartFence™ WebApp displays your SmartCollar™’s training level and the Transmitter’s training mode, rate, frequency and range.

Multiple Pet Profiles

Add and track multiple pets within your SmartFence™ WebApp. Create individualized pet profiles for each pet.

The First Connected Fence

The SmartFence keeps you informed, with customized text and/or email messages to help ensure your pet’s safety and give you even more peace of mind.

Know Before They Do

The SmartFence lets you know if your boundary wire is disconnected, if your pet’s SmartCollar battery is low, if you lost power, and more.

At Your Fingertips

The SmartFence lets you monitor your pet’s activity, and analyze daily, weekly and monthly trends.

Customized for Your Pet

The SmartFence is customized for your pet, and includes individualized profiles for families with multiple pets.

Customized for You

You can tailor your SmartFence WebApp notifications so you’ll receive only the information you need, when you need it.

Frequently Asked Questions


Can I use a SmartFence if I do not have Internet?

You can use the Hidden Fence (the containment part of the fence) without the Internet. The communication part of the system (notification alerts, system settings and activity tracking) will not work without an Internet connection.

Can I use a SmartFence if I do not have a smartphone?

Yes, you can still get text message and/or email alerts and you can access your SmartFence WebApp profile from any computer or other Internet enabled device.

Is the SmartFence WebApp available on both iPhone and Android devices?

Yes, the SmartFence WebApp works on both iPhone and Android devices. The WebApp is not an “App” that you download in the App Store or Play Store. Instead, it is a progressive web app, accessible via any internet browser (Safari, Chrome, etc.). The WebApp can be saved to the home screen of your mobile device for easy access. For more information about how to access, setup and save the WebApp, please see our SmartFence™ Quick Start Guide or SmartFence™ Owner’s Guide.

What will happen to my SmartFence if my Internet isn’t working?

The Hidden Fence (the containment part of the fence) is not dependent on the Internet and will work as it should even if your Internet is turned ‘off’ or not working. If your Internet is turned ‘off’ or not working, you will not receive notification alerts, system settings and activity tracking until your Internet connection is restored.

What happens when my dog’s SmartCollar travels out of range of the Communication Portal?

The SmartCollar™ is designed with the understanding that your pet will probably spend time in parts of the yard that may be beyond the transmission range of your SmartFence Communication Portal. That’s OK!

What if I do not have an extra Ethernet port on my router?

The SmartFence requires the use of an Ethernet port. You may be able to add ports to your router by connecting it to an Ethernet switch. These devices should be available at stores such as Staples® or Best Buy®.