DogWatch® Troubleshooting Tips
Start-UpWhen you first insert the battery into your receiver, the status light will flash red and green. This indicates that the receiver has started properly. Once started, the status light will continue to flash green approximately every 30 seconds indicating normal operation. In the event that the light does not flash, check the battery to be sure that it has been inserted properly.
Training Level IndicatorWhen programming the training level of your receiver, the status light will flash green in conjunction with audible beeps. The number of flashes will equal the training level you have chosen.
Signal Field IndicatorWhen testing the receiver in the signal field the status light will flash green when the receiver is in the audible zone and will flash green and red when the receiver is in the correction zone.
Correction Alert / Tattletale FeatureYou will be able to tell if your pet has tested the boundary by looking at the status light. The status light will double flash green approximately every 30 seconds during the 24-hour period after the dog has entered the boundary area.
Battery IndicatorThis feature monitors the voltage level of the battery. Once the receiver detects that the battery has reached a low voltage level, the status light will change from the normal blinking “green” to blinking “red” every 10 seconds. This indicates that your battery is close to the end of its useful life and you should change the battery within the next 3-4 days. If your light flashes double red, this indicates that your battery is low and your pet as challenged the dog containment system.
- Remove the old battery.
- Wait 5 minutes before inserting the new battery.
- Start-UpWhen you first insert the battery into your receiver, the status light will flash green. This indicates that the receiver has started properly. In the event that the lights do not flash, check the battery to be sure that it has been inserted properly.
- Correction Level IndicatorWhen programming the correction level of your receiver, the status light will flash green (in conjunction with the audible beeps) the number of flashes will equal the correction level you have chosen.
- Signal Field IndicatorWhen testing the receiver in the signal field the status light will flash green when the receiver is in the audible zone and will flash green and red when the receiver is in the correction zone.
- Battery Replacement ReminderThe status light will flash red approximately every 10 seconds prior to the end of the battery life to remind you to change the battery. Be sure to change your battery every 6 months (R7 models) or two years (R8 and R9 models).
- The collar should be worn snugly on the dog’s neck. This is extremely important!
- Place no more than one thumb width between the contact post and dog’s neck.
- When checking snugness of collar, the dog’s neck should be facing down (sniffing position) as this is where the dog’s neck is the smallest.
- If the collar is too tight, the receiver unit will stick out to the side when the dog shakes his head.
- If the collar is too loose, the dog will not receive the intended correction when he or she wanders into the Avoidance Zone.
- Remember to periodically check for irritation around the dog’s neck.
- DogWatch strongly recommends that the collar be removed daily and when the dog is inside the house.
- The transmitter sends a coded Digital FM radio signal through the boundary wire. This signal can be adjusted, allowing you to control the underground dog fencing around your property. It operates on a standard 110 volt outlet.
Note: For non-traditional wire configuratons where the boundary wires may be close to one another, the LMD may not measure the boundary signal accurately in feet, but is a visual setting reference point. Your DogWatch dealer will explain the LMD setting and your actual signal range.
- PT4 Transmitter Features: Never adjust the transmitter while your dog is wearing the receiver collar.
- Power On/Off: This switch gives you easy access to turn the transmitter on or off. The red Power light on the front panel lets you know that it is operating.
- Power Supply: The transmitter is powered through a power supply that is plugged into a properly grounded 110 volt outlet. The adapter is plugged into the transmitter jack labeled “PWR.”
- PowerPak™: Optional battery back-up system keeps the transmitter operating in the event of a power failure. When transmitter is being powered by battery back-up, the red power light will remain off. PowerPak plugs into the transmitter at “P-PAK”.
- Ground Wire: The green ground wire is plugged into the transmitter at the location labeled “GND.” The round connector on the green ground wire is attached under the screw on the outlet faceplate. It will, however, only be effective if your outlet is properly grounded. If you have any questions about having a properly grounded outlet, consult your local electrician.
- Loop Plug: Your system comes with zip cord with a plug on one end. This plug fits into the hole marked “Loop” on the bottom of the transmitter. This is the beginning of the boundary wire. Once your boundary wire has been properly installed and plugged into the transmitter, the Loop Monitor Display (LMD) light will turn on. If the underground dog fencing boundary wire is broken or the signal is interrupted, the LMD light will go out and an audible warning will sound. If the LMD light is out, consult your Dealer. You should also check around your property for a visible broken wire.
- Loop Monitor Display (LMD): The Loop Monitor Display provides a visual indication of the status of your boundary signal. On traditional boundary wire configurations each number on the scale represents the boundary signal distance in feet, that is being broadcast from each side of the wire. (Minimum setting is one  foot.) A significant change (drop) in signal range could indicate a partial wire break or other boundary wire problem. If you have a wire break in your underground dog fencing, the blinking green light (or steady green light) will go out and an audible warning will sound. Contact your dealer for troubleshooting tips for any of the DogWatch underground and wireless fences offered or to schedule an appointment.
Note: On the back of each transmitter are four small switches. These switches set your transmitter to the correct broadcast frequency. Your dealer will set these switches for your system. Do NOT change these settings. They are for DEALER USE ONLY.
- Range: The radio signal is transmitted from the boundary wire in all directions. The signal is adjusted by the digital range control on the transmitter to create a signal field on each side of the wire. The recommended signal field width is 6-10 feet. Your DogWatch Dealer will adjust the radio signal distance according to the personality and traits of your dog. Consult your DogWatch Dealer first before making any adjustments yourself.
- Signal Field: The signal field has two areas. When your dog first enters the signal field, he will receive an audible warning. If he continues further into the signal field, he will receive a correction. The audible area is approximately the first 10% of the total signal field. To prevent your dog from entering the signal field and remaining in the audible area causing depletion of the battery, the receiver will transition from an audible warning to a short warning correction after a period of 15 seconds. This will activate regardless of the mode switch setting, but will not activate if the receiver is in the “Audible Only” Training Level.
- Training Mode: The Training Mode switch allows you to choose between two pet-friendly training options: Basic (Mode A) and QuickAlert (Mode B). in Mode A, your pet will receive an audible warning followed by a correction. In Mode B, your dog will receive a very quick “alert” correction followed by the normal audible warning and correction. Mode B is typically used for harder to train dogs. If you have multiple dogs on the system, the Training Mode applies to all receivers.
- Rate: The Rate switch can be set to three levels (1-slow, 2-medium, 3-fast). When your dog experiences a correction, he receives it in a series of pulses. Increasing the Rate means that he will receive a greater number of pulses per second.
Remember to remove the collar at night. If your dog stays outside, periodically remove the collar and check for irritation.
- Please read all the literature included with your dog containment system before turning the system on or beginning training.
- Do not attempt to shortcut the complete training of your dog.
- The dog containment system is intended for the purpose of containing domestic dogs. Use for any other purpose is at system owner’s risk.
- In the event your system requires servicing, please contact your local Authorized DogWatch Dealer. Attempting to service the system yourself may invalidate the warranty.
- The dog containment system is recommended for dogs four to six months or older. Your Dealer will recommend if a puppy under 6 months old is ready.
- Keep the collar and the transmitter out of the reach of children.
- Never adjust the transmitter or receiver when your dog is wearing the collar.
- DogWatch recommends that you unplug your transmitter from the wall outlet and disconnect the loop wire during lightning storms or when it is left unused for extended periods. This will prevent possible damage from lightning and powerline surges.
- This product is only intended for use with trained domestic dogs. If your dog is aggressive or violent and could cause harm to itself or others outside the fenced premises, you should take other measures to restrain your dog.